Incidents

17 active · 40 total

Mean Time to Resolve (MTTR)

Minutes per incident

Database Connection Pool ExhaustedMedium

Started: 9/9/2026, 8:51:47 AMMTTR: 66mServices: ml-inference, payment-gateway, notification-svc

Payment Gateway DegradedHigh

Started: 9/8/2026, 6:10:31 PMMTTR: 35mServices: transaction-processor, fraud-engine

Identity Service 502sCritical

Started: 9/8/2026, 9:08:05 AMMTTR: 166mServices: audit-ledger, rule-eval, fraud-engine

Identity Service 502sHigh

Started: 9/17/2026, 5:03:45 PMMTTR: 190mServices: transaction-processor, ml-inference, rule-eval

ML Inference Latency SpikeLow

Started: 9/10/2026, 2:44:58 PMMTTR: 103mServices: identity-svc, fraud-engine

Payment Gateway DegradedCritical

Started: 9/11/2026, 3:28:46 AMServices: identity-svc, audit-ledger, transaction-processor

Fraud Model Drift DetectedLow

Started: 9/19/2026, 11:32:18 PMServices: rule-eval, identity-svc, ml-inference

ML Inference Latency SpikeHigh

Started: 9/7/2026, 2:23:19 AMServices: notification-svc, identity-svc, ml-inference

Fraud Model Drift DetectedMedium

Started: 9/8/2026, 6:18:18 AMServices: audit-ledger, ml-inference, identity-svc

Payment Gateway DegradedHigh

Started: 9/6/2026, 4:13:43 PMMTTR: 225mServices: fraud-engine, transaction-processor, rule-eval

ML Inference Latency SpikeCritical

Started: 9/19/2026, 1:28:55 PMServices: transaction-processor, audit-ledger, fraud-engine

ML Inference Latency SpikeCritical

Started: 9/14/2026, 9:07:44 AMServices: notification-svc, fraud-engine, rule-eval

Payment Gateway DegradedCritical

Started: 9/19/2026, 7:17:50 PMServices: payment-gateway, ml-inference, notification-svc

Fraud Model Drift DetectedHigh

Started: 9/16/2026, 12:25:48 PMServices: identity-svc, audit-ledger

Rule Engine Timeout LoopMedium

Started: 9/13/2026, 9:42:48 AMMTTR: 137mServices: ml-inference, payment-gateway, identity-svc

Database Connection Pool ExhaustedHigh

Started: 9/11/2026, 10:47:33 PMServices: fraud-engine, ml-inference, rule-eval

Identity Service 502sCritical

Started: 9/17/2026, 9:00:32 AMMTTR: 227mServices: fraud-engine, payment-gateway, rule-eval

Identity Service 502sMedium

Started: 9/7/2026, 2:08:47 PMMTTR: 111mServices: audit-ledger, rule-eval, ml-inference

Rule Engine Timeout LoopLow

Started: 9/11/2026, 2:18:47 AMMTTR: 142mServices: ml-inference, fraud-engine, payment-gateway

Identity Service 502sHigh

Started: 9/14/2026, 2:15:35 PMMTTR: 190mServices: ml-inference, payment-gateway

Latest Updates

9/17/2026, 5:49:10 PM

Identity Service 502s

Initial investigation started. Team paged.

9/17/2026, 5:24:13 PM

Identity Service 502s

Rollback initiated to previous stable version.

9/17/2026, 5:24:04 PM

Identity Service 502s

Initial investigation started. Team paged.

9/17/2026, 5:10:11 PM

Identity Service 502s

Mitigation deployed. Monitoring for stabilization.

9/17/2026, 5:03:45 PM

Identity Service 502s

Initial investigation started. Team paged.

9/10/2026, 2:55:21 PM

ML Inference Latency Spike

Rollback initiated to previous stable version.

9/10/2026, 2:44:58 PM

ML Inference Latency Spike

Rollback initiated to previous stable version.

9/9/2026, 9:04:08 AM

Database Connection Pool Exhausted

Root cause identified: elevated error rate on service pods.

9/9/2026, 9:02:55 AM

Database Connection Pool Exhausted

Mitigation deployed. Monitoring for stabilization.

9/9/2026, 8:51:47 AM

Database Connection Pool Exhausted

Mitigation deployed. Monitoring for stabilization.

9/8/2026, 6:38:45 PM

Payment Gateway Degraded

Incident resolved. Post-mortem scheduled.

9/8/2026, 6:16:08 PM

Payment Gateway Degraded

Traffic shifted to healthy replicas.

9/8/2026, 6:10:31 PM

Payment Gateway Degraded

Traffic shifted to healthy replicas.

9/8/2026, 9:38:01 AM

Identity Service 502s

Traffic shifted to healthy replicas.

9/8/2026, 9:16:03 AM

Identity Service 502s

Mitigation deployed. Monitoring for stabilization.

9/8/2026, 9:08:05 AM

Identity Service 502s

Initial investigation started. Team paged.